• Oscar Rushen's father Dennis in battle with Vodafone over bill on 10.50-a-month contract phone
  • Pensioner Mr Rushen accuses phone giant of being greedy because it did not inform him of the sudden change in spending
  • Schoolboy Oscar spent hours a day speaking with his girlfriend, 13

By Andrew Levy

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Shocked at the cost: Dennis Rushen, left, has now cut up his SIM card after finding out his son Oscar has run up the astronomical bill speaking to his girlfriend

Shocked at the cost: Dennis Rushen, left, has now cut up his SIM card after finding out his son Oscar has run up the astronomical bill speaking to his girlfriend

They say that true love conquers all. But there are always hurdles along the way.

In 12-year-old Oscar Rushen’s case, the hurdle was a 1,700 phone bill, run up in only a month as he chatted to his 13-year-old girlfriend on his father’s mobile.

The schoolboy now relies on Facebook while his father Dennis – who cut up his SIM card when he found out – battles with Vodafone over the bill.

Mr Rushen, who is divorced, accused the network of being greedy, saying it should have intervened when the 10.50-a-month contract suddenly went up to hundreds of pounds a week.

The 65-year-old said: ‘When I saw this massive bill, I thought there must be a mistake.

'It turned out there were sometimes several calls a day and they could last more than two hours.

‘Part of the problem is Vodafone don’t post bills any more and they don’t even email them.

‘You have to go online to see them so the onus is on you to check.

'But if your bill is 80 to 100 times higher than normal questions should be asked. They are just greedy.’

Oscar struck up the relationship at the start of March after meeting the girl, called Charlie, at a youth club near his mother’s home in Banham, Norfolk.

Unable to meet regularly because of the eight miles between Banham and her home in a nearby village, the pair began a telephone romance.

Mr Rushen, who lives in Attleborough, Norfolk, discovered the price  of their love a month into  the relationship.

The racing car driver manager said: ‘I went straight to a Vodafone shop and they told me to write to customer services.

‘I’ve done that and I’ve made lots of calls – although I didn’t think at first and Oscar was still making calls when the complaint began,’ he added.

‘In the end I told him to give me his SIM card. I cut it up and told him I wasn’t paying any more.

‘When we went into a shop shortly afterwards he bought me a bottle of Coke and asked if he did that every day for the rest of my life would it be enough.’

Unaware: Oscar Rushen said he did not realise that he was racking up such an enormous mobile phone bill

Mr Rushen, who has been with Vodafone for 15 years, said he would be cancelling the 12-month contract, which was in his name, when it ends this month. He has now given his son a pay-as-you-go phone.

Oscar said: ‘I didn’t realise how it worked. I’m 12 and I don’t know much about it. I feel really bad for my dad.

‘Charlie’s phone is with O2 and when she went over her limit they shut it off.

‘I didn’t realise Vodafone were the only people who don’t  do that.’

The 10.50 deal comes with 300 free minutes per month and unlimited text messages. Any extra calls cost 35p per minute.

A Vodafone spokesman said that the company was looking into the case.

Here's what other readers have said. Why not add your thoughts, or debate this issue live on our message boards.

The comments below have been moderated in advance.

Isn't it against Facebook's T&C for a 12 year old to use the service? Come on dad , get a grip

I'm still wondering what two 12yr olds can converse about on the phone for that long, can't get more than a grunt out of my 12yr old brother on the phone!

Haha these types of people. Sorry but you spend the money, you pay for it, its not the mobile phone companies job to let you know you're spending too much. You're using their services, why should they write the money off? what kind of idiot lets their 12 year old use their contract phone. Same as these kinds of people that go on holiday, use facebook every day for 2 weeks and then come back and moan about their massive bill claiming its the phone companies fault. one word. Idiots.

Hang on, just read it again, you have to be 13 to have a Facebook account and this kid is 12. Wow, a doubly irresponsible parent......

Ha ha ha! How did I know this parent was going to blame someone else for his son's behaviour?! Oh so predictable!!

Why should the phone company pay for any of this? How on Earth could anyone not notice the kid on the phone for hours and hours at a time? Was his girlfried, his friend, her friends, his family, her family ALL unwares that talking on teh phone costs money? Blame the dad for handing over a phone package and not explaining to his kid how to use it

My own son rang up a bill with BT. He thought he was downloading free music material for a play. What he didn't realise was that to enter the site was, 'Free', however the music wasn't. BT had tried to contact me on several occasions, leaving messages, which I regrettably ignored. Eventually they got hold of me to explain my phone bill was over a thousand pounds due to download music!!! When they explained, I asked them to also explain to my son so he understood, they blocked access for me, and allowed an opportunity to pay over a long period of time. Even though my son thought he had accessed free music, the consequence was that he was made to eventually pay every penny back to the family pocket. A hard but necessary lesson and by no way BTs fault. I'd taken my eye off the ball where parenting is concerned. This guy should own up to his responsibilities. We all make mistakes, but at least own up to them. He may learn something.

He racked up 5147 Minutes including his 300 minutes inclusive allowance which is 85 hours and that means he spent a total 2.8 hours a DAY on the phone to his GF... Including his school time, how the heck did he manage that! Converasation Overload!! Also it is his fathers fault due to that you can get credit blocks so you can go over your allowance!

At least selling this story has most likely paid for the bill!....Savvy!

The spelling police are out in forice today!

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