The data created out of customer responses compares voice quality, network availability, call set-up success rate, call drop rate, metering and billing credibility, and help services, among other things of various telecom players in different states of the country.
The TRAI data suggests that most users in Gujarat are facing problems related to service. TRAI has set a benchmark of 2 per cent for call drops. The services of telecom operators in Gujarat have seen calls dropping at 1.96 per cent. This is higher as compared to other states like Tamil Nadu at 1.06 per cent, Andhra Pradesh at 1.67 per cent, Madhya Pradesh at 1.75 per cent, Orissa at 1.84 per cent, Maharashtra at 1.89 per cent and Jammu & Kashmir at 1.88 per cent.
Metros like Chennai recorded the highest call drop at 0.82 per cent, Delhi at 1.59 percent, Mumbai at 1.70 per cent and Kolkata at 1.83 per cent.
States like Bihar and the North East area surveyed by TRAI were those that lagged behind Gujarat at 2.17 per cent and 2.92 per cent. On the other hand, landline services won customer satisfaction with 84 per cent call completion, the report said. TRAI had engaged an independent agency to conduct network audit for the assessment.
TRAI has conducted the audit of services being provided by the service providers and collected customers' views through survey for the assessment of implementation and effectiveness of the Telecom Consumers Protection and Redressal of Grievance Regulation, 2007 and customers' perception of service of basic, cellular mobile and broadband service providers during the period from July to September, 2011. "Gujarat has been a focus for us since many years. Some problems in terms of network issues are usual with subscribers depending on the area they reside in. With mobile number portability, competition has increased and we ensure that the voice quality and call drop issues are addressed at the earliest," an official with a telecom company said.
What is a dropped call? Dropped calls occur when a phone call is terminated unexpectedly as a result of technical reasons, including poor network signal
Why does this happen? "Call drops happen mostly due to high inflow or outflow of calls from a single mobile tower. If a mobile tower is over-utilised, calls tend to drop. Hypothetically, each tower can handle 110 calls at a time. However, in Gujarat the capacity is over-utilised by 110-120 per cent," said an official from a telecom company.
FSH Communications Completes Successful Acquisition of Fox Telecom - YAHOO!
New Acquisition Strengthens Industry Leader and Provides Additional Resources for Regional Service Provider
Chicago, IL (PRWEB) June 14, 2012
Chicago/Denver - (June 14, 2012) – FSH Communications (FSH), a leading national communications services provider, announced today the successful completion of the acquisition of Fox Telecom, a Rocky Mountains telecommunications service provider since 1989. Tony Fox, Founder and Chief Executive Officer of Fox Telecom, will continue on as CEO. Cornhusker Capital, LLC served as lead advisor to FSH in the strategic acquisition.“We are extremely pleased with the acquisition and look forward to significant growth opportunities with Tony Fox, who will continue on as the Chief Executive Officer of Fox Telecom,” said Mike Tatom, Executive Vice-President & Partner of FSH Communications. “Fox Telecom will enable our company to provide a better level of service for our clients while also solidifying our position as a leader in communications services in the Western United States.”
As part of a strategic acquisition strategy, the addition of Fox Telecom will strengthen FSH Communications’ portfolio of services, including broadband, VoIP, Video, ATM, and content services.
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About FSH Communications:
FSH Communications is a leading national communications services provider headquartered in Chicago, IL with regional offices in the states of AZ, CO, MN, NE, and WA. FSH serves every state in the Western US – OVER 1.2 million square miles of territory. In 2004 FSH Communications acquired the payphone and inmate calling services assets of Qwest Communications International, Inc. Since that time, FSH has completed a handful of other acquisitions focusing on low voltage and telecommunications services providers. FSH provides telecommunications installation (business lines, cable, DSL & WiFi Hotspots, among other), maintenance and repair; telecommunications management; call center service and support; channel partnerships; and content management. For more information, please visit http://www.fshcommunications.com.
About Fox Telecom
Founded in 1989, Fox Telecom is a leading telecommunications services integrator. Fox Telecom is the initial service provider company to offer fixed rate pricing for installation and repair service to AT&T small business systems in the western region of the U.S. In the Rocky Mountain region, Fox Telecom has installed more than 3,200 systems, serviced 16,000 repair tickets and 11,000 MAC orders for AT&T/Avaya/Lucent. Fox Telecom continues to use this model to successfully support small businesses, as well as fortune 500 companies, throughout the United States. This includes servicing, installing and training for telecom and video systems, wiring and wireless systems as well as end user peripheral nodes. To learn more, please visit our website at http://www.foxtelecom.com.
About Cornhusker Capital, LLC:
Cornhusker Capital, LLC is an investment banking and merchant banking services firm focusing on financial advisory, capital raising for both debt and equity, mergers & acquisitions (M&A) advisory, employee stock option plans (ESOPs), and restructuring services for business services entities. Cornhusker Capital has highly experienced advisors focusing on the lower end of the middle market with a sweet spot that is typically those companies under $200 million in revenue; and greater than $1 Million in trailing twelve months earnings before interest depreciation and amortization (EBITDA). Our principals and Advisory Board has more than 100 years of collective deal making experience. For additional information, please visit our website at http://www.cornhuskercapital.com.
William Berger
Harrison Communications Company
847.563.8349
Email Information
Indian telecom industry flourish by National Telecom Policy 2012 - telecomlead.com
TEMA
Telecom Lead India: The National Telecom Policy 2012 has framed several objectives to make the Indian telecom industry flourish by 2020. One of the major objectives of this policy is to make India a global hub for telecom equipment manufacturing.
The proposed objective seeks to promote innovation,
indigenous R&D and manufacturing to serve domestic and global markets, by
increasing skills and competencies.
In addition, the new policy recommends creating a corpus
to promote indigenous R&D, IPR creation, entrepreneurship, manufacturing,
commercialization and deployment of state-of-the-art telecom products and
services during the 12th five year plan period.
However, the question remains unanswered whether all these objectives are achievable or not. With such regulatory uncertainty over the industry, the idea of establishing a global hub of telecom equipment manufacturing seems too flimsy.
Ashok K. Aggarwal, director general of the Indian Telecom
Equipment Manufacturers Association (TEMA) said that such rosy statements about
the manufacturing sector have also been made earlier in NTP 1994 and NTP 1999.
Prime Minister Manmohan Singh has also been candidly expressing his deep
concern about the stagnant manufacturing sector at various forums and an
express need to make India not only self-reliant, but also a great player in
the international market.
"TEMA feels that these flowery statements are only clap traps and no useful purpose would be served unless and until Preferential Market Access is provided to products developed and produced in India," he adds.
In India, telecom vendors import most of the telecom equipments of their requirement, while very few percent of equipments get manufactured domestically. As per estimations, India's telecom equipment import bills are soon going to reach the figure of Rs. 250,000 crore.
A booming domestic manufacturing sector not only save precious foreign exchange but also help to earn foreign exchange through export of telecom equipment to other nations.
Aggarwal says that once India attain the stature of a
global hub for telecom equipment supply, the telecom equipment manufacturing
sector would become vibrant and viable because of economies of scale besides
supplying world class products at most competitive prices.
If India implements focused approach in fulfilling the proposed objectives, it will surely become self-reliant in coming years. Also, self-reliance would also result in a significant contribution to the national GDP and creation of large scale employment at various levels.
According to the TEMA, the telecom equipment market is expected to grow to $40 billion by the year 2020, up from current level of $10 billion.
The market estimate is the testimony of the strong potential for domestic market of equipment manufacturing.
Domestic manufacturing will strengthen telecom ecosystem with low imports and build robust infrastructure alongside more employment options.
Resolution
The director general of TEMA suggests following steps that should be taken by the Indian authorities to make India a global hub for telecom equipment manufacturing:
1) An appropriate mechanism is required to support funding and promotion of domestic R&D, IPR creation and Product development in a time bound manner.
2) Preferential market
access referred to in the NTP 2012 need to be objectively framed at the
earliest to ensure that real Indian Products start getting market
access to help us in finally achieving our cherished dream of making India a
global Telecom Equipment Manufacturing Hub by 2020.
3) The Government has to put in place an industry friendly tax regime and remove obstacles in getting statutory clearances required for setting up the industry.
Indian Telecom Equipment Manufacturers want India to focus on telecom manufacturing
Recently, Barack Obama, president of the U.S during the union address pointed out the importance of creating a strong telecom manufacturing base within America so as to beat the economic downturn by creating more jobs and prosperity in the U.S.
According to TEMA's communication, the statements made by
Obama during his address to the Nation has provided ample clues as to what
India needs to do to revitalize the economy, create jobs in the country and
generate wealth.
Danish Khan
editor@telecomlead.com
Vodafone Booster Brolly charges your phone, improves signal and keeps you dry - Pocket-lint.com
Behold the Vodafone Booster Brolly a clever piece of kit that should solve our three festival grievances: poor mobile signal, running out of battery and the weather.
Fitted with a high gain antenna and low power signal repeater, the umbrella catches radio waves from the nearest Vodafone transmitter before generating a low intensity signal within the mouth of the brolly.
Vodafone customers (and even those in close proximity) will subsequently receive a signal boost even if they’re raving it up in a muddy field in the middle of nowhere.
Clip your phone onto the carbon fibre pole and you’ll be able to charge your handset via USB. The handle houses the USB-charging circuit, the booster circuit along with a switch to turn the signal booster on or off and even a torch.
Sewed into the canopy are twelve two-volt panels that provide the Vodafone Booster Brolly with the power that’s needed to turn it from standard run-of-the-mill umbrella, to super brolly.
All this and it only weighs around the same as a loaf of bread.
Sadly there’s no word on when we’ll be seeing the Vodafone Booster Brolly if at all, but if we do, we’ll be sure to be packing it along with our wellies for the next “summer” festival we go to.
What do you think of the Vodafone Booster Brolly? Let us know your thoughts.
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